Privacy Policy

1. Overview

Orangely is an AI-powered study platform and learning workspace designed to help students understand concepts, practice problems, and organise study materials using intelligent tools.

This Privacy Policy explains what information Orangely collects, how it is collected, how it is used to operate the platform, and how it is protected.

Orangely may be used directly by individual learners or within educational environments such as schools, tutoring programs, or universities.

2. Information we collect

We may collect account information such as email address, authentication provider, and profile information associated with user accounts.

We may collect study-related content including questions, prompts, uploaded files, study materials, notes, and other content users provide when interacting with the platform.

We may collect interaction data generated while using Orangely features such as AI tutors, worked solutions, flashcards, question banks, visualisations, or study tools.

We may collect session metadata including timestamps, duration, and contextual information associated with study sessions or conversations.

When voice features are used, Orangely may process audio input and generated transcripts to support conversational learning interactions.

We may also collect platform usage data and diagnostic information necessary to maintain system reliability, security, and performance.

3. How we collect information

Information may be provided directly by users when creating an account, uploading study materials, asking questions, or interacting with learning tools.

Schools or organisations using Orangely may provide information required to create and manage accounts for students, teachers, or administrators.

Some information is generated automatically through normal platform usage, such as session activity, feature usage, and system diagnostics.

Voice interactions may generate audio and transcript data when users participate in voice-based learning conversations.

Certain preferences or temporary session data may be stored locally in a user's browser to support platform functionality.

4. How we use information

We use collected information to authenticate users, operate the Orangely platform, and deliver AI-powered study tools and learning features.

User-provided materials and prompts may be processed to generate notes, summaries, flashcards, practice questions, explanations, visualisations, and worked solutions.

Interaction data may be used to improve system reliability, performance, and the overall user experience.

Voice or transcript data may be processed to enable conversational learning interactions when voice features are used.

5. Study materials and uploaded content

Users may upload study materials including text, images, PDFs, or other documents to generate study tools or AI-assisted explanations.

Uploaded content may be processed by Orangely systems and AI providers in order to generate outputs such as summaries, notes, flashcards, questions, or solutions.

Users remain responsible for ensuring they have appropriate rights to upload and use the materials they provide to the platform.

6. School and student use

Orangely may be used within educational institutions including schools, tutoring organisations, or universities.

Schools may create and manage accounts for students, teachers, and staff using the platform.

Where accounts are managed by a school or institution, authorised personnel may access relevant records for educational administration and learning operations.

7. Third-party services

Orangely uses selected third-party providers to operate the platform, including cloud infrastructure services, authentication providers, and AI or voice technology services.

These providers may process limited information as necessary to deliver platform functionality such as AI-generated responses or speech synthesis.

Third-party providers are selected to support reliable and secure operation of the platform.

8. Sharing

Orangely does not sell personal information to advertisers or unrelated third parties.

Information may be shared with service providers that help operate the platform, with authorised school administrators within an educational context, or where required by law.

Information may also be disclosed where necessary to maintain platform security, enforce policies, or protect users.

9. Security

We implement reasonable technical and organisational safeguards designed to protect information against unauthorised access, misuse, loss, or disclosure.

While we take precautions to secure the platform, no internet-based system can guarantee absolute security.

10. AI-generated content

Orangely uses artificial intelligence systems to generate explanations, study tools, and learning outputs based on user prompts or materials.

AI-generated outputs may occasionally contain inaccuracies and should be reviewed critically as part of the learning process.

Orangely does not intentionally use student voice or conversation data to train external AI models unless explicitly stated.

11. Children's privacy

Orangely may be used by students under the supervision of schools, teachers, or educational institutions.

Where users under the age of 13 access the platform, use must be authorised and managed by a school or educational institution.

Schools may provide consent on behalf of parents or guardians for educational technology services used in classroom environments.

12. Educational records and school control

When Orangely is used within a school environment, Orangely acts as a service provider processing educational records on behalf of the school.

Schools retain control over student educational data and determine how the platform is used within their educational environment.

Schools remain responsible for managing student access and permissions associated with their organisation.

13. User rights and data requests

Users or authorised school administrators may request access to, correction of, or deletion of personal information where applicable.

Requests related to data access or deletion may be submitted to support@orangely.ai.

14. Data minimisation

Orangely aims to collect only the information reasonably necessary to operate learning features and maintain platform functionality.

15. Changes and contact

This Privacy Policy may be updated periodically to reflect service improvements, operational changes, or legal requirements.

Continued use of Orangely after updates indicates acceptance of the revised policy.

Questions regarding this policy may be directed to support@orangely.ai.